Introduction
Welcome to Edumento. In this Privacy Policy, “Edumento,” “we,” “our,” and “us” refer to the Edumento platform, its applications, websites, educational systems, and related services.
Edumento is an educational technology platform designed to support children, parents, teachers, schools, academies, and other educational institutions through learning content, educational management tools, communication systems, reports, and artificial intelligence features.
This Privacy Policy explains how we collect, use, process, store, disclose, and protect information when you access or use Edumento.
By accessing or using Edumento, you acknowledge that you have read and understood this Privacy Policy.
Scope of This Privacy Policy
This Privacy Policy applies to all current and future Edumento products, applications, platforms, websites, and services, including:
Certain services may also provide additional privacy notices where specific processing activities require further explanation.
Information We Collect
The information we collect depends on the Edumento services being used, the type of account, and the relationship between the user, child, parent, teacher, school, or educational institution.
3.1 Account information
- Name and surname
- Username
- Email address
- Phone number
- Profile information
- Account type and role
- Language and account preferences
- Authentication and security information
Passwords are not stored in readable form. They are protected using industry-standard authentication and security mechanisms.
3.2 Child and student information
Where authorized by a parent, guardian, teacher, school, academy, or applicable law, we may process:
- Student name or profile name
- Age range, date of birth, or grade level
- School, class, course, or educational group
- Learning activities and completed lessons
- Quiz, assignment, and assessment results
- Attendance records
- Points, rewards, achievements, and progress
- Areas of strength and areas needing improvement
- Learning recommendations and educational forecasts
- Interactions with educational and AI-powered features
3.3 Parent and guardian information
- Name and contact information
- Relationship to the child
- Linked student accounts
- Communication and notification preferences
- Reports and educational information viewed
3.4 Teacher, school, and academy information
- Name and professional information
- School, academy, course, or institution
- Classes, groups, subjects, and assignments
- Educational content uploaded or created
- Attendance and student management information
- Messages and educational communications
- Administrative activity within the platform
3.5 Device and technical information
- Device type and device identifiers
- Operating system and application version
- Browser type
- IP address
- Language and time-zone settings
- Application performance information
- Crash reports, diagnostics, and error logs
- Security and authentication events
3.6 Usage information
- Pages and features accessed
- Lessons, exercises, and activities completed
- Time and frequency of use
- Progress through learning paths and educational worlds
- Preferences and selected settings
- Interactions with content, reports, and notifications
3.7 AI interaction information
When users interact with AI-powered features, including educational guides and tutors, we may process:
- Questions and instructions submitted by the user
- AI-generated responses
- Answers provided during educational activities
- Difficulty level and learning progression
- User feedback about AI responses
- Information needed to personalize the learning experience
Users should not submit highly sensitive personal information through AI chat or learning features unless it is necessary for the intended educational activity.
3.8 Payment and subscription information
Where paid services are offered, payment transactions may be processed by third-party payment providers. Edumento may receive limited transaction information, such as payment status, subscription type, purchase date, and transaction reference.
We generally do not directly store full payment-card details.
How We Use Information
We may use information to:
- Create, authenticate, and manage accounts
- Provide educational content and platform functionality
- Personalize lessons, exercises, and learning paths
- Adapt question difficulty based on student performance
- Track progress, achievements, attendance, and participation
- Generate parent, teacher, school, and academy reports
- Provide recommendations and educational forecasts
- Enable communication between authorized users
- Send account, service, educational, and security notifications
- Provide technical and customer support
- Detect misuse, fraud, security threats, and technical problems
- Improve application stability and user experience
- Develop and test new educational features
- Understand how Edumento services are used
- Comply with applicable legal and regulatory obligations
- Protect the rights, safety, and property of users and Edumento
Where required by applicable law, we rely on an appropriate legal basis such as consent, performance of a contract, compliance with legal obligations, protection of vital interests, or legitimate interests that do not override user rights.
Children’s Privacy
Our services are designed for educational use, including use by children under the supervision or authorization of parents, guardians, teachers, schools, or educational institutions.
Where required, Edumento seeks appropriate consent or authorization before collecting or processing a child’s personal information. Depending on the service, this authorization may be provided by:
- A parent or legal guardian
- A school acting within its legal authority
- A teacher or educational institution authorized to act for the student
- Another legally authorized representative
Information relating to children is used for educational activities, learning personalization, progress tracking, reporting, safety, platform operation, and service improvement.
Parents and guardians may request access to, correction of, or deletion of their child’s personal information, subject to identity verification and applicable legal or educational record requirements.
Schools and educational institutions using Edumento are responsible for obtaining any permissions or consents required for their use of the platform and for ensuring that authorized accounts are used appropriately.
Artificial Intelligence Features
Edumento may use artificial intelligence to provide educational assistance, personalized learning paths, adaptive exercises, recommendations, progress analysis, educational forecasts, and automated reports.
AI systems may process information such as grade level, previous answers, completed lessons, educational performance, and submitted questions to provide a more relevant learning experience.
AI-generated information may occasionally be incomplete, inaccurate, or inappropriate for a particular situation. AI-generated responses should therefore be treated as educational assistance and not as a substitute for the judgment of a parent, teacher, school, qualified professional, or responsible adult.
Edumento AI features do not provide legal, medical, psychological, financial, or other regulated professional advice.
Where third-party AI providers are used, information may be processed by those providers under contractual, technical, and organizational safeguards.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Provide Edumento services
- Maintain accounts and educational records
- Generate and preserve relevant reports
- Meet contractual and legal obligations
- Resolve disputes and respond to complaints
- Prevent abuse and protect platform security
- Maintain business and financial records
Retention periods may differ depending on the information category, account type, educational institution requirements, contractual obligations, and applicable law.
When information is no longer required, we may delete it, anonymize it, or securely restrict further processing.
Data Security
We use reasonable technical, administrative, and organizational safeguards designed to protect information against:
- Unauthorized access
- Accidental or unlawful disclosure
- Alteration or misuse
- Loss or destruction
- Account compromise
- Malicious activity
Security measures may include encrypted communications, access controls, password protection, authentication mechanisms, system monitoring, logging, backups, and restricted administrative access.
No online platform, transmission method, or storage system can be guaranteed to be completely secure. Users are responsible for keeping their account credentials confidential and notifying us of suspected unauthorized access.
International Data Transfers
Edumento and its service providers may process or store information in countries other than the user’s country of residence.
Where required, we use appropriate safeguards for international data transfers, which may include contractual protections, data-processing agreements, recognized transfer mechanisms, and security controls.
User and Data-Protection Rights
Depending on applicable law and the circumstances, users may have the right to:
- Request access to personal information
- Request correction of inaccurate or incomplete information
- Request deletion of personal information
- Request restriction of certain processing
- Object to certain processing activities
- Withdraw consent where processing is based on consent
- Request a portable copy of certain information
- Submit a complaint to a relevant data-protection authority
Some requests may be limited where information must be retained for legal, security, contractual, or legitimate educational purposes.
Before completing a request, we may need to verify the requester’s identity and authority, especially for requests concerning a child or student account.
Third-Party Services and Links
Edumento may contain integrations, embedded content, or links to third-party websites and services.
Third-party services operate under their own terms and privacy policies. Edumento is not responsible for the privacy, security, or content practices of third parties that are not controlled by us.
Users should review the privacy policies of relevant third-party services before providing personal information to them.
Educational Analytics and Reporting
Edumento may generate educational analytics and reports, including:
- Learning progress reports
- Performance summaries
- Attendance reports
- Subject and skill-level analyses
- Areas requiring additional focus
- Learning recommendations
- Forecasts based on previous activity
- Class, course, school, or institution statistics
These reports may be provided to authorized students, parents, guardians, teachers, schools, academies, administrators, and educational institutions.
Automated reports and forecasts are educational indicators and should not be treated as guaranteed predictions of future performance.
Communications
Edumento may send communications such as:
- Account confirmations and password-reset messages
- Service and system notifications
- Educational reminders and progress updates
- Parent, teacher, school, or academy notifications
- Security alerts
- Support responses
- Subscription and payment information
- Product news and marketing communications where permitted
Users may unsubscribe from optional promotional communications. Essential account, educational, administrative, or security messages may still be sent where necessary.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in Edumento services, technology, business practices, or legal requirements.
The updated version will be published on the Edumento website or made available through our applications. The “Last Updated” date at the top of this page will indicate when the latest changes were made.
Where required, we may provide additional notice or request renewed consent before material changes become effective.
Contact Us
For questions, concerns, privacy requests, or complaints regarding this Privacy Policy or the processing of personal information, please contact: